Privacy Policy

Below is our privacy policy for the personal information we collect from you, how we use it, and how we safeguard and protect that information. lightmeter.io is part of Lightmeter services, offered by Lightmeter through lightmeter.io. Last updated: May 14, 2020.

Summary

Lightmeter is an Open Source company, and we care about ethics. In collecting data, we only aim to improve Lightmeter products and make them more useful to our users, and when doing so, we always use Open Source software, and our own private European servers.

We collect data in 3 places:

  • On our website, to know if it’s popular, where visitors come from for example, from a forum or a news site – so we know where to direct our marketing and communication and where to help people who have questions. We also store data to be able to block or slow down attacks on our infrastructure – the web is a dangerous place. And, lastly, for legal reasons. All this data we store on our own servers, to which only we have access. We don’t store any data to sell, or use for ads, or share with anyone else. If you notice third party services which might collect data, please let us know.
  • Our newsletter, forum, marketing automation and other communication places, to enable those systems to operate effectively. To log in somewhere, you need a cookie, and to send you mail, we need to know your email. We don’t upload your data to facebook/twitter to target ads or similar sadly common practices, nor share it with anyone else. We run, where possible, all these services ourselves, so we don’t have to hand it over to a third party.
  • Our software collects some information we need to improve its functioning. For example: what web browsers are used to access it, what are popular features, what is a typical email bounce rate – so that we understand the needs of typical users, and ensure Lightmeter can do what they need. This is automatically disabled for web browsers which have “Do Not Track” enabled.

Find below the full details and legaleze.

Information covered by this privacy policy

This privacy policy covers personal information, including any information we collect from you, use and share, as described further below. This privacy policy does not cover how our Users may use or share data that they collect using our services.

When you sign up to use one of our services on lightmeter.io, your personal information will be collected, used, and shared consistently with the provisions of this privacy policy.

Information we collect about you

In the course of your use of the Services, we obtain the following information about you. We collect this data for the purposes described below.

Website visits

When you visit a lightmeter.io website, whether you have an account or not, the cookies, server logs, and other methods are used to collect data about what pages you visit and when. Cookies are small computer files, which may be downloaded to your computer’s hard drive when you visit a website. Further explanation of cookies, and how you can delete or control them, may be found at AboutCookies.org.

Data relating to your online activity on our website with respect to our Services, includes the following:

  • IP address
  • browser type and version
  • geographic location
  • pages you view
  • how you got to our Services and any links you click on to leave our Services
  • issues you encounter requiring our support or assistance
  • any device or other method of communication you use to interact with the Services

How we use your information

We use this information to create and secure your lightmeter.io account to make sure only you can access your installation. We will also use it to contact you regarding your account status (activation, upgrades, suspension, make inactive, closure) as well as regarding payments and service subscriptions.

We will use the information to send you so-called system-alert messages to inform you of planned maintenance work, system improvements, version updates and other customer service information. Additionally, we may use your contact data to send you updates on our latest services and products or to contact you so we can learn more about our clients.

Payment information that you provide to us, including credit card data, will only be used to facilitate payment for our products and services. When you supply us with personal and financial information (such as your credit card or bank details), we may use this information to process the related payments that derive from our business relationship with you and which have been authorised by you.

We will use the access to your lightmeter.io account to provide you with lightmeter.io services. Apart from providing you with services, we may also aggregate the data to collect and analyse this information for the total of our users. Furthermore we may use this information to verify compliance with the Terms and Conditions.

We may also use your data to analyse visitors’ behavior on our website in order to improve our website and services. We also use the information we receive in aggregated and anonymized formats to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our services. For similar purposes, we may send you a short survey to obtain your feedback on our products and services.

Disclosure to third parties

In no case does Lightmeter sell, share or rent out your contact lists to third parties, nor does it use them for any purposes other than those set forth in this policy. We will use the information from your contact lists only for legal requirements, to invoice and collect summaries for our own statistics and for the purposes of providing you with customer support services.

We may be required to disclose information to legal authorities if they so request it and when they have the proper authorisation, such as a search warrant or court order. It may also be seen by our auditors and professional advisors solely for their professional purposes.

We may also share aggregate information (without revealing any individual data) with third parties which offer their services through our website.

Retention of personal information

Your personal data will be kept by Lightmeter for no longer is necessary for the specific purposes for which the personal data are processed. More precisely, personal data is kept as long as actions to Lightmeter are necessary with regard to the purpose(s) of the processing of personal data (unless otherwise required by law).

Protection of your personal information

We are concerned with safeguarding your personal information and the details of any transactions. We have appropriate organisational and technical security measures in place to protect your data against unauthorised disclosure or processing. Moreover, in order to avoid in particular all unauthorised access, to guarantee accuracy and the proper use of the data, Lightmeter has put the appropriate electronic, physical and managerial procedures in place with a view to safeguarding and preserving the data gathered through its services.

However, there is no absolute safety from piracy or hackers. That is why in the event a breach of security were to affect you, Lightmeter undertakes to inform you without undue delay and to use its best efforts to take all possible measures to neutralise the intrusion and minimise the impacts.

You should keep in mind that any user, customer or hacker who discovers and takes advantage of a breach in security renders him or herself liable to criminal prosecution.

Updating your personal data

To update your details you should reply to any message which you receive from Lightmeter, or use the ‘Preferences’ link in any message we send you. You can opt out of any email marketing communications from us by clicking any of the “Unsubscribe” links which are included in every message we may send you.

How can I erase data about me?

You can request that your account be deleted, including all associated data, by contacting us using a contact form, or via email.

How can I contact Lightmeter about privacy? You can send questions and complaints to: hello@lightmeter.io.

For complaints under GDPR more generally, European Union users may lodge complaints with their local data protection supervisory authorities.

How can I find out about changes?

This version of Lightmeter’s privacy questions and answers took effect on the date stated at the top of this page. Lightmeter will announce the next version here, and lightmeter.io account dashboards. Lightmeter may change how it announces changes in future versions. In the meantime, Lightmeter may update its contact information without announcing a change.